Senior Director, Business Operations Consulting
JSI, Texas, United States
Amanda Hofer is the Senior Director of Business Operations Consulting at JSI, with more than 20 years of experience in the rural telecommunications industry. Amanda’s expertise spans efficiency reviews, process audits, department restructuring, staffing strategies, network integration, and holistic FTTH project management. She is known for her strategic vision, her ability to bridge client and vendor relationships, creative problem solving, and ability to see what is possible.
Before joining JSI, Amanda held leadership roles at two rural telephone cooperatives, worked at an industry leading billing software vendor, and a regional cellular carrier, where she managed billing, network integration, revenue assurance, and regulatory filings. She has the unique advantage of having managed every department within a telco's operation, as well as having the behind the sceens knowledge of how to make software systems work and integrate.
Amanda holds a Bachelor of Science in Chemistry from Angelo State University and an MBA in Management from the University of Texas of the Permian Basin
Balancing Speed, Cost, Quality and Community Collaboration
Tuesday, May 19, 2026
8:50 AM - 9:30 AM ET